Google & Facebook Reviews
June Gilliam
22:20 01 Aug 26
Gene got right back with me explained the situation and dealt with it
Turd Ferguson
22:31 31 Jul 26
Quick response , friendly repairman
Larry Pazienza
17:43 30 Jul 26
Walt, the estimator was professional and explained everything that needed to be done. Their installers were very efficient. Made sure I understood everything they were doing. Their work was done neatly and they cleaned up after they were done. Last thing they did was some training on the new WiFi thermostat. Recommend Lucas very highly.
Donna Shumate
18:16 29 Jul 26
I had a problem with my air conditioner I called Lucas Air. They sent Tom out the very next day. My problem was solved within an hour. I have always been extremely happy with Lucas Air.
dianne delans
09:59 29 Jul 26
M. R.
19:20 28 Jul 26
Excellent customer service when calling office. Excellent service every single time by professional technicians! We use for personal and business! We only call Lucas Air. Thank you!
BD Explorer
15:32 28 Jul 26
Charlie was excellent. Thank you very much,
Kimmi Bolte
14:15 28 Jul 26
Great experience, very professional and reliable. I will be using this company for all my AC needs for now on.
kim meyer
13:10 28 Jul 26
I called and they were here and fixed the air conditioner.
eileen conboy
21:04 27 Jul 26
Elaine Osbourne
01:49 25 Jul 26
The repairman gave me some tips to help keep the drain line clean and avoid another costly cleaning job. Most grateful!
Kem Hall
19:07 24 Jul 26
Gene Bryant, my service technician, was knowledgeable, professional, and personal. He was able to get my AC running well within 30 minutes. Thanks Gene!
Lesa Perry
14:30 24 Jul 26
Always a good experience with Lucas Air
Kenneth McMurtry
20:02 22 Jul 26
Great service, professional employee, thanks Lucas 😎
Brendon Rogers
14:02 22 Jul 26
Outstanding service and support throughout the year!!
Edee Robinson
17:21 20 Jul 26
Absolutely wonderful! All company reps are polite, professional, and KIND. I highly recommend to anyone needing repair or replacement. In Florida having a quality AC company is a must.
Vincent Caccese
16:18 20 Jul 26
I have never before taken a review down and changed it to a worse rating until today, I had my AC tune up scheduled for 3 weeks ago with Lucas Air. The day before the appointment, we got a call asking us to reschedule because they were too busy giving others that had no AC priority. Mind you, the reason we do our yearly service/tune up is to avoid being one of those people who end up without AC. We had already scheduled time off work for the appointment, but we agreed to reschedule for 3 weeks out as they requested. We kept our fingers crossed that our AC would hold up in this heat until then. Today, the day of the rescheduled appointment, we took the day off work and waited and waited and waited. The 2 hour appt window came and went. When we called to inquire why the service tech wasn't here and had not even called to let us know he was running late, we got nothing but bad attitude from the lady on the phone. We were already somewhat unhappy with the company because they tried to upsell us on a part last year during our tune up and gave us the whole "if you don't replace this, your AC won't last another 30 days" speech. Well, here we are a year later. We won't be using this company again. The lady who answers their phones should never be in a customer service position EVER. Also the reason we ever used Lucas Air was a referral from our realtor, who is great. She will be our next phone call so she is aware of the company's poor customer service policies. All your customers should matter and be treated equally, whether the appointment is a $500 one or a $5000 one. The company should not prioritize their appointments based on how much money they expect to make from them.
tamra frazier
17:41 17 Jul 26
Jason Slegers
23:04 16 Jul 26
Same day service! Got my AC up and running in no time! Always enjoy meeting their technicians
Donna McDarmont
20:15 16 Jul 26
Lucas Air has some of the best, most professional and kind servicemen around! Charlie did an amazing job! Thorough, informative and helpful! I’m so grateful for their work and service! Thank you, Lucas Air! I’ll be a repeat customer for a long time!
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