Frequently Asked Questions
Common questions about AC drain lines.
The most common cause is a clogged condensate drain line that makes the drain pan overflow. A cracked pan or a disconnected line can also cause leaks.
Many systems have a float switch that turns the AC off when the drain backs up, to prevent water damage. Clearing the line and restarting the system usually fixes it.
At least once a year. Our tune-up includes inspecting and cleaning the drain line.
Yes. Turn it off at the thermostat to stop more water from overflowing, then call us.
The Preventative Maintenance Agreement includes 1 tune-up a year, which covers inspecting and cleaning the drain line, plus 15% off parts and priority scheduling.

